Privacy Policy

Effective Date: April 28, 2025

Welcome to Schiller Heating ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schillerheating.com ("Website").

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

  • Contact Information: When you fill out a contact form, request a service, or communicate with us, we may collect your name, email address, phone number, and any additional information you choose to provide.

b. Information We Collect Automatically

  • Usage Data: We may collect information about your interactions with our Website, such as your IP address, browser type, pages visited, and time spent on the Website.

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.

  • To communicate with you, including responding to inquiries and sending service updates.

  • To personalize your experience on our Website.

  • To improve our Website and services.

  • To detect and prevent fraud or other security issues.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
We may share your information with:

  • Service Providers: Third-party vendors who help us operate the Website and provide services (e.g., website hosting, email delivery).

  • Legal Requirements: If required by law or subpoena, or if we believe it is necessary to protect our rights or the safety of others.

4. Your Privacy Rights

You have the right to:

  • Access and receive a copy of the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Opt out of receiving marketing communications.

To exercise any of these rights, please contact us at info@schillerheating.com.

5. Cookies

Cookies are small data files stored on your device. You can control how cookies are used by adjusting your browser settings. However, disabling cookies may impact your experience on our Website.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.